PRIVACY POLICY QUESTIONS AND ANSWERS


1. Does Sponsorise.Me use any credit agencies or do any credit checks on users?

Absolutely not. We do not use credit agencies and do not perform any credit checks.


2. Why does Sponsorise.me provide my details to third parties?

We only share information with two types of company: our payment partners; and the companies that provide boosts to certain project owners.

Our trusted payment partners are currently:
• Stripe in the USA and Canada;
• Mangopay in France, the UK, Spain and South Africa; and
• HiPay in Brazil and Mexico.

Our trusted boost providers are currently:
• BNP Paribas, Cofidis AG2R La Mondiale, Societe Generale, Powerade and Intersport in France; and
• Powerade in the UK, Mexico, Brazil, Spain and South Africa.

Further information on our partners and links to their terms and conditions can be found in our terms of use.
We do not share your information with any other third party. [If we do decide to do this in the future we will inform you and require your consent to do so].


3. Who are Sponsorise.me’s subsidiaries?

Our website is run by Sponsorise.Me S.A. a company registered in France with company number 519 499 677 and located at 1-3 Boulevard Richard Lenoir, 75001, Paris, France.
Sponsorise.Me S.A. has a wholly owned subsidiary based in the USA which runs the US based projects called Sponsorise.me America LLC which is located at 3339 Virginia Street, Miami, Florida 33133.


4. When would Sponsorise.me be under a duty to disclose or share my personal data?

If you are sponsoring a project your personal data will be shared with our payment partners and both project owners’ and sponsors’ may have personal data shared with the companies that are providing the boosts. For further information, please see question 2.
In addition to this, we may share personal data with law enforcement agencies and regulators in order to prevent, take action against or investigate situations regarding fraud or suspected fraud, illegal activities and to comply with relevant laws and regulations, all as detailed in our Privacy Policy.


5. Why is my data stored in the European Economic Area (EEA)?

The EEA is made up of 32 countries in Europe including the 28 members of the European Union.
Our main computer servers are based in Paris, France which is in the EEA. When you visit our website your computer accesses this server and any information you provide us with is stored here.
Personal data is taken very seriously in the EEA and as a result it has the strictest privacy and data protection laws anywhere in the world. We comply with all laws and regulations when looking after your data and at present do not send it outside of the EEA.


6. Why, as in every other commercial website, is my information not completely secure when I transfer it to Sponsorise.me?

The internet can at times be an unsafe environment. We spend a lot of time doing what we can to keep your data safe but no website can be 100% secure.


7. Why can’t Sponsorise.me guarantee the security of my data? And why is this my risk?

As per question 6, the internet is not always a safe environment. While we cannot guarantee the safety of your data we do what we can to keep it safe by using technology and software such as:
• HTTPS;
• SSL certification;
• URL access control;
• PDO prepared statements;
• time limited password reset tokens; and
• server rate limitation.


8. How long does Sponsorise.me store my information for?

We want you to have the best experience possible when using our website. We store some of your data so that you can quickly get involved with projects or review what you’ve done previously.
In line with our data retention policy and European law, we will only keep your data for as long as it is necessary to provide you our website’s services. If you would like your data deleted earlier please email us at CMEMEA@sponsorise.me


9. If my project is not financed, what happens to my personal information?

As per question 8, we will only keep your data for as long as it is necessary and as soon as reasonably possible we will delete it.


10. Does Sponsorise.me keep my payment information after my project is financed?

Payment information is stored by our payment partners. We choose our partners very carefully on several criteria including their ability to keep your data safe.
For full information on what Stripe, Mangopay and HiPay do with your data please see:
Stripe legal notices
Hipay legal notices
Mangopay legal notices

11. Why is my bank account information needed before my project is financed?

This is one of the many checks that we, and our payment partners, perform to ensure that project owners are who they say they are. Bank account information helps show us that you are a real person.
We will never take money from your bank account and will only use the information to provide you with funding if your project is financed.


12. Why do you require multiple forms of ID?

This helps prove to us that project owners really are who they say they are. Two forms of ID help us in this process thereby limiting the risk of fraud.


13. Why do I have to provide my Social Security Number?

This is a requirement of our payment partner in the USA, Stripe, as part of their checks to ensure that your money comes from a safe source.
For full information on Stripe’s policies please see Stripe legal notices.

PRIVACY

SPONSORISE ME ("We") are committed to protecting and respecting your privacy



This policy (together with our terms of use that can be found on page Terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.sponsorise.me you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is SPONSORISE ME of 1-3 Boulevard Richard Lenoir, 75001, Paris, France.

1. Information We May Collect From You

We may collect and process the following data about you:
• Information you give us. You may give us information about you by filling in forms on our website www.sponsorise.me (our Website) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our Website, subscribe to our service, participate in discussion boards or other social media functions on our Website, and when you report a problem with our Website. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph.
• Information we collect about you. With regard to each of your visits to our Website we may automatically collect the following information:
• technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
• information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our Website (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
• Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this Website. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

2. Uses Made of the Information

We use information held about you in the following ways:
• Information you give to us. We will use this information:
• to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
• to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
• to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are a new user, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data;
• to notify you about changes to our service; and
• to ensure that content from our Website is presented in the most effective manner for you and for your computer.
• Information we collect about you. We will use this information:
• to administer our Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
• to improve our Website to ensure that content is presented in the most effective manner for you and for your computer;
• to allow you to participate in interactive features of our service, when you choose to do so;
• as part of our efforts to keep our Website safe and secure;
• to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and
• to make suggestions and recommendations to you and other users of our Website about goods or services that may interest you or them.
• Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

3. Disclosure of your Information

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may share your information with selected third parties including:
• Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you;
• Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others;
• Analytics and search engine providers that assist us in the improvement and optimisation of our Website; and
• Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.

We may disclose your personal information to third parties:
• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
• If SPONSORISE ME or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; and/or
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

4. Where We Store Your Personal Data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

5. Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at 1-3 Boulevard Richard Lenoir, 75001, Paris, France, France.

Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

6. Access To Information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

7. Changes To Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

8. Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to 1-3 Boulevard Richard Lenoir, 75001, Paris, France.